DAY+140

SOCIAL SKILL OF THE WEEK: Let us review a skill form the past and remember to practice the steps when we feel there is a problem that needs addressed... Our SKILL - __//**Making a Complaint**//__

1) Decide what your complaint is... -What is the problem?

2) Decide whom to complain to... -who can resolve, or fix, the problem?

3) Tell that person your complaint... -Consider the best way to express your complaint; politely, calmly, privately, maturely

4) Tell that person what you would like done about the problem... -Suggest a helpful strategy to resolving, or fixing, the problem

5) Ask how she/he feels about what you have shared and suggested... -Ask for feedback to help you make the best decision and learn from your experiences